# Unable to connect to XRP **URL:** \ **Category:** Support\ **Created:** [March 21, 2024, 6:01pm UTC](https://xrp.discourse.group/t/unable-to-connect-to-xrp/294 "2024-03-21T18:01:39Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![ftcTeam14236](https://yyz1.discourse-cdn.com/flex011/user_avatar/xrp.discourse.group/ftcteam14236/32/176_2.png) [@ftcTeam14236](https://xrp.discourse.group/u/ftcTeam14236)\ **Post date:** [March 21, 2024, 6:01pm UTC](https://xrp.discourse.group/t/unable-to-connect-to-xrp/294/1 "2024-03-21T18:01:39Z")
I’ve tried following the steps in a previous, similar topic, but I seem to have a different problem. When I plug the XRP into my computer, it shows up in Windows Explorer as PICODISK (F:). I’m not able to connect to it through the pcode.wpi.edu site and Thonny is showing the board as follows: ![XRPerror](https://canada1.discourse-cdn.com/flex011/uploads/xrp/original/1X/e86f909799fccd5fc32b8a0521c8c8aa5d4bb55f.jpeg) I tried following the instructions here: [https://projects.raspberrypi.org/en/projects/get-started-pico-w/1](https://projects.raspberrypi.org/en/projects/get-started-pico-w/1) File manager opens as it should, but when I try copying the file over, it hangs up, then the drive disconnects, then doesn’t reconnect until I unplug and plug back in. ---
**Author:** ![ftcTeam14236](https://yyz1.discourse-cdn.com/flex011/user_avatar/xrp.discourse.group/ftcteam14236/32/176_2.png) [@ftcTeam14236](https://xrp.discourse.group/u/ftcTeam14236)\ **Post date:** [March 21, 2024, 6:27pm UTC](https://xrp.discourse.group/t/unable-to-connect-to-xrp/294/2 "2024-03-21T18:27:16Z")
I’ve been able to troubleshoot and resolve the issue. I was holding the “user” button and not the “bootsel” button when plugging the XRP in. Now that I have _properly_ followed the directions, it’s working as expected. Apparently, all I had to do was broadcast my mistakes to the world and let everyone know that I was making them. 😊